PRIVACY POLICY — Hello Careers Foundation
1. INTRODUCTION AND CONSENT
This Privacy Policy explains how [Hello Careers Foundation] (operating as “Hello Careers,” “we,” “us”) collects, uses, processes, and protects your Personal Information when you use our website www.hellocareers.org and our Services. By using the Platform, you consent to the collection and use of your Personal Information in accordance with this policy.
2. INFORMATION WE COLLECT
We collect information necessary to provide our career guidance and counseling services, which include:
- Personally Identifiable Information (PII): Name, date of birth, age, gender, photograph, postal address, email address, phone number, and parent/guardian contact details.
- Educational and Professional Information: School/College name, grade/class, educational history, scores, academic stream, career aspirations, and other information necessary for admissions guidance.
- Sensitive Information (for Services): Data collected through our Psychometric & Aptitude Assessments, which may include personality traits, interests, abilities, and values. This data is essential for generating personalized reports and providing accurate guidance.
- Payment Information: When you make a purchase, payment details (card type, last four digits, billing address) are collected and processed by secure, third-party payment gateways (like Razorpay). We do not store your complete credit card or net banking details.
- Accessing our website from outside India signifies acceptance of data transfer and processing in India.
- Technical Information: IP address, browser type, operating system, time spent on the Platform, device information, and referral URLs.
3. HOW WE USE YOUR INFORMATION
We use the collected information for the following purposes:
- Service Delivery: To provide and administer the Services you purchase, including conducting assessments, generating reports, scheduling 1-to-1 coaching sessions, and providing admissions support.
- Personalization: To analyze assessment results to create personalized career roadmaps and recommendations tailored to your profile.
- Communication: To send you updates regarding your account, purchased services, invoices, and necessary service-related notifications.
- Marketing: To send promotional materials, special offers, and information about new services/workshops that may be of interest to you (you may opt-out of these communications).
- Payment Processing: To process transactions accurately through our third-party payment partners (Razorpay or other Payment gateways).
- Legal Compliance: To comply with legal obligations, enforce our Terms and Conditions, and detect, prevent, and mitigate fraud or illegal activities.
4. DISCLOSURE OF INFORMATION (THIRD PARTIES)
We will not sell, rent, or trade your Personal Information. We may share your information only in the following limited circumstances:
- Service Providers: With our trusted partners, Career Coaches, and counselors who require the information to perform services on our behalf (e.g., conducting a session or reviewing assessment data). These parties are bound by confidentiality obligations.
- Payment Gateways: Information required by Razorpay or other payment processors to successfully complete your transaction.
- Legal Requirements: If required to do so by law, court order, or governmental authority, or to protect the rights, property, or safety of Hello Careers, our users, or the public.
- Business Transfer: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
5. DATA SECURITY AND STORAGE
Your data is stored and processed on secure servers, protected by industry-standard physical and technological security measures and procedures, in compliance with the Information Technology Act, 2000. While we strive to protect your Personal Information, no method of transmission over the Internet or method of electronic storage is 100% secure.
6. COOKIES
We use “cookies” and similar tracking technologies to enhance user experience, analyze site traffic, administer the Platform, and track user movements. You have the option to accept or refuse these cookies via your browser settings; however, refusing them may prevent you from using some portions of our Service.
7. GRIEVANCE OFFICER AND CONTACT
In accordance with the Information Technology Act, 2000 and rules made thereunder, you may contact our Grievance Officer for any concerns regarding your data or privacy:
- Name: Mr. Sachin Vedpathak
- Email: info@hellocareers.org
Address: Hello Careers Foundation
10, Nivetia Bunglow, Nivetia Road, Malad East, Mumbai – 400097
8. UPDATES TO THE POLICY
This policy is subject to change and update. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.
9. Contact Information
For privacy queries or deletion requests:
Hello Careers Foundation
10, Nivetia Bunglow, Nivetia Road, Malad East, Mumbai – 400097
Email: info@hellocareers.org
Phone: +91-98205-61222
